FAQ
Plain answers, no spin.
Can your EV charge here, how fast, what it costs, where the stations are, and how HiON relates to Tesla.

Can I charge here?
Is the Tesla Supercharger network open to my car?
For most EVs, yes — and many drivers don't realize it yet. Ford, Rivian, GM, Hyundai, Kia, BMW, Mercedes, Honda, Volvo, Nissan, Lucid, Volkswagen and more can charge on the network today. Cars with a built-in NACS port plug in; CCS1 cars use their automaker's NACS adapter. A few older EVs and plug-in hybrids can't — check your car on the charging page.
Is HiON open to non-Tesla EVs?
Yes. Every HiON station is open to all EVs. Cars with a built-in NACS port plug in directly; most other EVs use their automaker's NACS adapter, and some stations have a built-in Magic Dock for cars that don't carry one.
Do I need an adapter?
If your car has a built-in NACS port, no. If it's a CCS1 car, you use the NACS adapter from your automaker — or a Magic Dock stall where the station has one.
Which app do I use?
If your car has a NACS port, your car's app or Plug & Charge. If you use a CCS1 adapter or a Magic Dock stall, the Tesla app. There's no HiON app to download.
Is my car too old to charge here?
A few older EVs and plug-in hybrids don't have a NACS option and can't charge at a Supercharger. Our charging page lists which cars are affected.
Speed, reliability, cost
How fast is it?
Up to 325 kW on Tesla V4 hardware. Some EVs reach that rate, most charge below it — real speed depends on your vehicle, its battery state, and how busy the station is.
How reliable is it?
About 1 in 5 public charging attempts fail across the industry, usually a charger that's down (Harvard Business School, 2024). HiON runs on the Tesla Supercharger network — the one drivers rank highest for fast charging (J.D. Power, 2025), reported by Tesla at 99.9% uptime — and builds every site to one standard. No uptime guarantee.
What does it cost?
Pricing is set and billed by Tesla through the app you use to charge — you'll see the current rate before you start. Non-Tesla rates can be higher, and an optional Tesla membership can lower them.
Do I need a membership?
No membership is required to charge. Tesla offers an optional membership that can lower the per-kWh rate, but you don't need it to plug in and charge.
The stations
Where are HiON stations?
Our first station is open in the Denver Tech Center, in Greenwood Village, Colorado. More are in development across Colorado, Illinois, and New York — see the map, or leave your email and we'll notify you the day one opens near you.
Is it open at night?
Our stations are designed for 24-hour access, with the stalls lit. Each station page lists its hours.
What's nearby while I charge?
Each station page shows the coffee, food, and restrooms within a short walk of that site, with walk-times. Where a site has nothing within walking distance — a parkway stop, say — its page says so rather than pretend otherwise.
About HiON
Is HiON part of Tesla?
No. HiON is an independent operator. We use Tesla hardware and the Tesla network; we are not otherwise endorsed by or affiliated with Tesla.
I own land or operate sites — can I work with HiON?
Yes. HiON runs a franchise and a host program — see the links in the footer.